Privacy Policy

1. Person responsible

FRITZ APPROVED GOODS LLC
5379 Lyons Road #855
Coconut Creek, FL 33073
USA
Email: support@playmakerbase.com
Phone: +1 (386) 848-8802

2. General information on data processing

We process personal data exclusively in accordance with applicable data protection laws – in particular the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for Californian users.

Protecting your data is important to us. This statement informs you about what data we collect, how we use it, and what rights you have.

3. Data collected and purposes of use

We process the following personal data:

a) When you visit our website:

IP address
Browser type and version
Visited pages, timestamps
Device type, operating system
Cookies and tracking IDs

Purpose:
Ensuring operations, analyzing usage, improving services, preventing fraud

b) For orders and customer accounts:

Name, address
Email address, telephone number
Payment data (via payment service provider)
Order data, billing information

Purpose:
Contract fulfillment, customer service, shipping, billing

c) When registering for the newsletter:

E-mail address
Consent (e.g. via double opt-in)

Purpose:
Marketing communication and information about promotions (legal basis: consent)

d) When using contact forms or email:

name
E-mail address
Content of the message

Purpose:
Answering inquiries and customer service

4. Legal basis for processing (GDPR)

Art. 6 (1) (a) GDPR – Consent
Art. 6 (1) (b) GDPR – Performance of contract
Art. 6 (1) (c) GDPR – legal obligation
Art. 6 (1) (f) GDPR – legitimate interest (e.g. analysis, fraud prevention)

5. Cookies & Tracking

Our website uses cookies and similar technologies (e.g. pixels) to:

to provide necessary functions
to analyze user behavior (e.g. Google Analytics)
Optimize marketing measures (e.g. Meta/Facebook Pixel)

You can refuse or revoke the use of non-essential cookies in the cookie banner.

6. Third-party providers and data sharing

We only share data when necessary. This includes:

Payment service providers (e.g. Stripe, PayPal, Klarna)
Shipping service providers (e.g. DHL, UPS)
IT/hosting/email providers (e.g. Shopify, Klaviyo, Google)
Analysis and marketing tools (e.g. Google Analytics, Meta Pixel)

All third-party providers are contractually obligated to comply with data protection regulations. Data transfers to the USA are based on standard contractual clauses or the EU-US Data Privacy Framework.

7. Storage and deletion

Personal data will only be stored for as long as is necessary to fulfil the respective purpose or as long as statutory retention periods exist (e.g. tax law).

8. Your rights (GDPR / CCPA)

According to GDPR:

Right to information
Right to rectification
Right to erasure
Right to restriction
Right to object
Right to data portability
Right to lodge a complaint with a data protection supervisory authority

According to CCPA (for California users):

Right to information about collected data
Right to erasure
Right to “Do Not Sell My Personal Information” (not applicable if no data sale occurs)
Right to equal treatment in the exercise of these rights

To exercise your rights, you can contact us at any time:
Email: support@playmakerbase.com

9. Data security

We use appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or misuse, including SSL encryption and access restrictions.

10. Changes to this Privacy Policy

We reserve the right to amend this privacy policy, for example, in the event of changes to the legal situation or our data processing practices. You can always find the most current version on this page.

As of June 12, 2025

11. Contact for data protection

If you have any questions or wish to exercise your data protection rights:
Email: support@playmakerbase.com
Address: see point 1 above