Cancellation policy

Right of withdrawal for consumers (EU)

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must:

FRITZ APPROVED GOODS LLC
5379 Lyons Road #855
Coconut Creek, FL 33073
USA
Email: support@playmakerbase.com
Phone: +1 (386) 848-8802

by means of a clear statement (e.g., by email) of your decision to withdraw from this contract. You may use the sample withdrawal form below, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of your exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation.

For this refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods , whichever is the earlier.

You must return or hand over the goods to us immediately and at the latest within 14 days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the deadline.

Return costs

You will bear the direct costs of returning the goods.

Important:
If delivery of your order fails due to incorrect address information, non-collection or refusal of acceptance and this results in return costs (e.g. return postage, storage costs or processing fees), we reserve the right to offset these costs against the refund amount .

Exclusion of the right of withdrawal

The right of withdrawal does not apply to the following contracts :

Delivery of individually manufactured or personalized products
Supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if the seal has been removed
Delivery of worn or used items

Sample cancellation form

If you wish to withdraw from the contract, please fill out this form and send it to us by email or post:

To:
FRITZ APPROVED GOODS LLC
5379 Lyons Road #855
Coconut Creek, FL 33073
USA
Email: support@playmakerbase.com
Phone: +1 (386) 848-8802

I hereby revoke the contract I concluded for the purchase of the following goods:

Ordered on: [Date]
Received on: [Date]
Consumer name: [Name]
Consumer's address: [Address]

Consumer’s signature (only for paper notification):

Date: _______________