1. Scope
These General Terms and Conditions (GTC) apply to all orders placed by consumers and entrepreneurs via our online shop. The version valid at the time of the order is decisive.
2. Contractual Partner
The purchase agreement is concluded with:
FRITZ APPROVED GOODS LLC
5379 Lyons Road #855
Coconut Creek, FL 33073
USA
Email: support@playmakerbase.com
Phone: +1 (386) 848-8802
3. Conclusion of Contract
The product displays in the online shop do not constitute a legally binding offer, but rather an invitation to place an order.
By submitting the order, you are making a binding offer. The contract is concluded when we accept the order by sending an order confirmation via email.
4. Prices and Shipping Costs
All prices are in Euro (EUR) and include – where applicable – the statutory value-added tax. Shipping costs are shown separately during the ordering process.
Shipping currently takes place from Germany. For deliveries within the European Union, no additional customs duties or taxes apply.
Customers from Switzerland or other non-EU countries are responsible for any applicable import duties, customs, or taxes themselves.
5. Delivery
We deliver throughout Europe. Delivery times and shipping countries are specified during the ordering process.
If a product is not available, we will inform you immediately. In this case, any payments already made will be fully refunded.
6. Payment
Payment is made via the payment methods offered in the shop (e. g., credit card, PayPal, Klarna).
The charge is made upon completion of the order.
7. Retention of Title
The goods remain our property until full payment has been received.
8. Right of Withdrawal
Consumers have a statutory right of withdrawal. You can find the exact conditions and the cancellation policy under
Personalized or worn items are excluded from the right of withdrawal.
9. Warranty
Statutory warranty rights apply. For used goods, the warranty period for entrepreneurs may be limited to one year.
Excluded from the warranty are damages that occur after the transfer of goods due to improper use, lack of or incorrect care, excessive stress, or normal wear and tear. This applies in particular to sporting goods (e.g., gloves, shoes, mouthguards), which are naturally subject to wear and tear during normal use.
10. Liability
We are only liable for damages based on intent or gross negligence.
For simple negligence, we are only liable in the event of a breach of essential contractual obligations, and this is limited to the typical, foreseeable damage under the contract.
11. Dispute Resolution / ODR Platform
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and do not participate in one.
12. Applicable Law
The law of the United States of America applies, provided that mandatory consumer protection regulations of the country in which the buyer has their habitual residence do not conflict with this.
The place of jurisdiction for entrepreneurs is our registered office in Florida, USA.